Articles on: Supera Care

How is my data handled during the Supera Care claim process?

Supera Care operates in partnership with professional insurance and administrative bodies. To process your claim, your data is handled as follows:


  1. Data Sharing for Verification: By submitting a claim, you consent to share your personal information (Name, Email, Phone, Order ID, and Receipts) with:
  • Third-Party Administrators (TPA): For document review and fraud prevention.
  • Insurance Providers (DB Insurance): For official claim underwriting.
  • Financial Partners: For executing the bank transfer or PayPal payment.
  1. Purpose of Collection: This data is used exclusively for identity verification, evaluating the technical validity of the network failure, and calculating the final payout amount.
  2. Review Timeline: The verification process typically takes 14 days. You will be notified via email once the review is complete and the payout is scheduled.

Updated on: 16/02/2026

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