Articles on: Troubleshooting Guide

Failed Issuing QR Code

Failed issuing QR code

The issue of the QR code failing to be issued can be caused by several things including the product does not have a QR code or the system fails to issue a QR code. Basically, the QR code is issued after the installation process on the voucher, usually takes 2-3 minutes.

Unable to issue QR Code

If you see the message 'Unable to issue QR code' displayed twice, please reach out to our customer support for helpful assistance.

Updated on: 17/02/2025

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