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# My eSIM shows 4G/5G but there’s no internet. What should I do?

If your eSIM shows 4G/5G but there's no internet, try these steps:

* Restart your phone to refresh the connection
    
* Turn Airplane Mode on and off to reset the network
    
* Switch from 5G to LTE (4G) for a more stable signal
    
* Ensure Data Roaming is turned **on** in your mobile settings

If the issue persists, feel free to contact us for further assistance.