> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.superalink.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I fix ‘No Internet Connection’ after activating the eSIM?

After installing your eSIM, if you see a "No Internet Connection" message, please follow these steps:

1. Ensure Data Roaming is turned ON:
    Go to `Settings > Mobile Data > Data Roaming` and make sure it's enabled.
    
2. Restart your device:
    This helps refresh the eSIM configuration and reconnect to the correct network.
    
3. Set the eSIM as your main data line:
    On iPhone:  
    `Settings > Cellular > Mobile Data` → Select the eSIM.  
    On Android:  
    `Settings > Network & Internet > SIMs` → Set the eSIM as the default for data.
    
4. Check the APN (Access Point Name):
    Go to `Settings > Mobile Network > Access Point Names`  
    → Ensure the APN is set to: **cmlink** (both name and APN).

If you've tried these steps and still can't connect, please contact Supera Link support.