> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.superalink.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I get a refund after activating the eSIM?

Unfortunately, as outlined in our terms and conditions, we cannot offer refunds once the eSIM has been activated. This policy is in place because activation indicates that the product has been used.